Our People

After working together for many years, all of our colleagues have become family. There’s a special bond and shared mission that brings out the best in everyone. Our people are the backbone of John Hackney Agency. Long-term dedication, enthusiasm, and passion for what we do set us apart from other agencies.

Through continuing education and the pursuit of specialized degrees, our people are in touch with insurance trends and issues. They know what to ask and how to maximize insurance dollars. You’ll also find the people from John Hackney Agency volunteering in their communities, many serving leadership roles in a wide variety of civic organizations.

“Our goal as agents is to build long term relationships with our customers…We are available when they need us, to help them solve their insurance issues, to be their liaison with the company in the event of a question on the claim or representation. We want to be ready to help our clients with any concerns they may have. As agents, we are proud to set the standard for excellence in the service industry.”
Betty Strickland
John Hackney Agency, Wilson

Meet our team

 Thomas Hackney, CIC

 John Hackney III, CIC

 Lisa Batchelor,  Accounting Director


Property and Casualty Sales

 Mark Rosell, CIC

 Will Faircloth

 Layton Brown

                                 Personal Lines Department

Selena Bennett, CISR

Tanya Strickland

Brittany Baker

     Commercial Lines Department

Ann Burnette CISR, CBIA

Ann Carter AAI, AIS

Michele Foster, AAI

Teresa Wheeler

Donna Winstead

Rhonda Hawley

Shannon Cary


Ann Boyette